BBA/BBM PROGRAMME IN TOURISM, AVIATION & HOSPITALITY

SYLLABUS FOR BBA / BBM PROGRAMME INTOURISM, AVIATION & HOSPITALITY

Annexure:

Semester – I
Title of the Course

◉ Persona Management, Soft skills and Personality Development
◉ Principles of Aviation
◉ English Language Enhancement
◉ (Environmental Studies)

Semester – II
Title of the Course

◉ Tourism Business and Product
◉ Customer Service & Passenger Handling
◉ Communication and Presentation
◉ Alternative English / Bengali/ Sanskrit / Hindi/ Nepali

Semester – III
Title of the Course

◉ Security Legislation and Aviation Safety Management
◉ Business Organization and Organizational Behaviour Administration
◉ Business Language
◉ Human Resource Development

Semester – IV
Title of the Course

◉ Introduction to Hospitality , Accommodation Operations
◉ Business Finance and Elementary Statistics
◉ Communication and Presentation
◉ Resource Management at Airport and Crew Management

Semester – V
Title of the Course

◉ Airline and Airport Organization and Load Planning & DGR
◉ Front Office and House Keeping
◉ Food & Beverages and Food Production
◉ Business Economics

Semester – VI
Title of the Course

◉ Industry Project
◉ Principle of Travel & Tourism Operations
◉ India as a Destination
◉ Cruise Destination (Inbound and Outbound)

Eligibility Creteria :

a. Age Between 18 – 24 Years
b. Educational Qualification: 10+02 from any recognized Board/University.


DISTINCTIVE FEATURES OF THIS DEGREE UNIQUE COURSE

◉ Uniform, bag and books will be provided to the students pursuing this course.

◉ Client Interactions and special classes by local Station Heads and other Pioneers in Tourism.

◉ Hands On Internship / Industry Project with renowned Tourism / Hotel / Airlines / Airports in the last Semester.

◉ Placement Oriented Degree Course with relative Industry Specialisation.

◉ Interviews and Job Opportunities by clients like; Spicejet, Indigo, Go Air,Jet Airways,Regent Air, Oberoi, Radisson, Trident,J.W. Marriott,Cox & Kings, Thomas Cook and many more……..

SKILLED PROFESSIONAL IN GROUND SERVICES (SPGS)

Program Structure:

Duration: 9 months.

Semester: Aviation

  • Persona Management
  • Soft skill
  • Principles of aviation
  • Aviation operations
  • Customer service for Global Clientele
  • Resource Management at Airports
  • Load and Trim
  • Cargo and DGR
  • Flight Scheduling
  • Airport Ramp Management

Career Opportunities:

  • Guest Service Personnel
  • Guest Service Supervisor
  • Passenger Service Staff
  • Cargo Handling Staff

Skilled Professional In Hospitality And Aviation & Tourism Services (SPHATS)

Program Structure:

Duration: 1 years 6 months.

Semester 1-Aviation

  • Persona Management
  • Soft skill
  • Principles of aviation
  • Aviation operations
  • Customer service for Global Clientele
  • Resource Management at Airports
  • Load and Trim
  • Cargo and DGR
  • Flight Scheduling
  • Airport Ramp Management
  • In-Flight Service
  • In-Flight Safety and Security
  • Security & Legislation
  • Ancillary Services
  • Airline and Airport Organisation

Career Opportunities

  • Passenger Handling
  • Cabin Crew
  • Cargo And Transportation
  • Fares And Ticketing
  • In- Flight Service And Security
  • Load And Trim
  • Customer Service
  • Baggage Handling And Amongst Others

Semester 2-Hospitality

  • Fundamentals of Management& Hotel Accounting
  • Food Beverage Service
  • Accommodation Operations

Career Opportunities

  • Front Office Assistant
  • House Keeping Supervisor
  • Executive in F &B Department
  • Executive in Food Production
  • Guest Relationship Officer
  • Travel Desk Executive

Semester 3 -Tourism

  • India As a Destination-Inbound
  • International Destination-Out band
  • Cruise Destinations
  • Travel Agency Operations
  • Service Quality & Service Care

Career Opportunities

  • Tour Leader
  • Itinerary Planner
  • Fares & Ticketing Officer
  • Language Interpreter
  • Foreign Exchange Cashier/ Consultant
  • Operations Executive
  • Start Your Own Travel Company

SKILLED PROFESSIONAL IN TOURISM & HOSPITALITY ( SPTH)

Program Structure:

Duration: 1 Yr.

Semester 1-Hospitality

  • Persona Management
  • Soft skill
  • Fundamentals of Management& Hotel Accounting
  • Customer service for Global Clientele
  • Food Beverage Service
  • Accommodation Operations

Semester 2-Tourism

  • India As a Destination-Inbound
  • International Destination-Out band
  • Cruise Destinations
  • Foreign Exchange
  • All Fares and Ticketing
  • Travel Agency Operations
  • Service Quality & Service Care

Career Opportunities

  • Front Office Assistant
  • House Keeping Supervisor
  • Executive in F &B Department
  • Executive in Food Production
  • Guest Relationship Officer
  • Travel Desk Executive
  • Tour Leader
  • Itinerary Planner
  • Fares & Ticketing Officer
  • Language Interpreter
  • Foreign Exchange Cashier/ Consultant
  • Operations Executive
  • Start Your Own Travel Company

SKILLED PROFESSIONAL IN AIRPORT MANAGEMENT (SPAM)

Program Structure:

Duration: 1 Yr.

Semester 1-Aviation

  • Persona Management
  • Soft skill
  • Principles of aviation
  • Aviation operations
  • Customer service for Global Clientele
  • Resource Management at Airports
  • Load and Trim
  • Cargo and DGR
  • Flight Scheduling
  • Airport Ramp Management

Semester 2-Aviation

  • In-Flight Service
  • In-Flight Safety and Security
  • Passenger Handling
  • Security & Legislation
  • Ancillary Services
  • Airline and Airport Organisation
  • Air Fares and Ticketing

Career Opportunities

  • Passenger Handling
  • Cabin Crew
  • Cargo And Transportation
  • Fares And Ticketing
  • In- Flight Service And Security
  • Load And Trim
  • Customer Service
  • Baggage Handling And Amongst Others