Skilled Professional In Hospitality And Aviation & Tourism Services (SPHATS)

Program Structure:

Duration: 1 years 6 months.

Semester 1-Aviation

  • Persona Management
  • Soft skill
  • Principles of aviation
  • Aviation operations
  • Customer service for Global Clientele
  • Resource Management at Airports
  • Load and Trim
  • Cargo and DGR
  • Flight Scheduling
  • Airport Ramp Management
  • In-Flight Service
  • In-Flight Safety and Security
  • Security & Legislation
  • Ancillary Services
  • Airline and Airport Organisation

Career Opportunities

  • Passenger Handling
  • Cabin Crew
  • Cargo And Transportation
  • Fares And Ticketing
  • In- Flight Service And Security
  • Load And Trim
  • Customer Service
  • Baggage Handling And Amongst Others

Semester 2-Hospitality

  • Fundamentals of Management& Hotel Accounting
  • Food Beverage Service
  • Accommodation Operations

Career Opportunities

  • Front Office Assistant
  • House Keeping Supervisor
  • Executive in F &B Department
  • Executive in Food Production
  • Guest Relationship Officer
  • Travel Desk Executive

Semester 3 -Tourism

  • India As a Destination-Inbound
  • International Destination-Out band
  • Cruise Destinations
  • Travel Agency Operations
  • Service Quality & Service Care

Career Opportunities

  • Tour Leader
  • Itinerary Planner
  • Fares & Ticketing Officer
  • Language Interpreter
  • Foreign Exchange Cashier/ Consultant
  • Operations Executive
  • Start Your Own Travel Company